WordPress Malware Removal Service and Security Hardening
Tired of getting hacked over and over again? We are experts in WordPress security and will remove malware, fix vulnerabilities, and strengthen your site’s defenses to keep it safe.
We charge a one-off $59 to cleanup malware from any hacked WordPress site. It usually takes just under 2 hours to fully restore your WordPress website!
One-Time Malware Removal vs. Continuous Protection – You Decide
You can opt for a one-time malware cleanup or subscribe to one of our WordPress support plans. Each subscription plan includes an initial scan and cleanup, along with comprehensive security features to protect your site from future threats, and additional benefits.
Our WordPress maintenance plans provide ongoing security, ensuring your site stays safe with proactive security audits and threat prevention measures. We’ll also keep your WordPress core, plugins, and themes updated—crucial for maintaining a secure site.
No matter which service type you choose—one-time cleanup or subscription—we’ll diligently work on your WordPress site to remove all traces of malware, fix vulnerabilities, and restore your site as quickly as possible! Can’t decide? Reach out for a free initial malware scan.
Our security expertise has been recognized by industry leaders like WP Rocket, where our Founder and Lead WordPress Developer, Ozgur Sar, shared insights on preventing WordPress malware reinfection.
How We Remove Malware From WordPress
We specialize in WordPress malware removal and have cleaned numerous infected sites. Our qualified engineers have a deep understanding of how malware infects WordPress sites and use this knowledge to quickly identify hacked files and remove malware from WordPress.
Initial Backup
Your website’s security and data integrity are our top priorities throughout the entire process.
No matter how urgent the situation is, we take our time to fully backup your WordPress website first, providing a safe restore point before addressing any issues.
This careful approach allows us to resolve the problem without risk, knowing we can always restore your site to its original state if needed.
Scan and Detect Malware Infection
We start with a thorough site scan using a security plugin to detect any signs of infection, known malware signatures, suspicious files, suspicious code, altered file permissions, or hidden backdoors.
To ensure thorough threat detection, WordPress core files, plugins, themes, any other files and folders within the root folder, and the database are examined for any suspicious activity, and malware infection.
Identify Malware Manually
Over time, our WordPress experts have gained valuable experience where to look for signs of malicious code and malware infection.
We not only automatically scan your entire site with a security plugin, but also manually check critical php files such as wp-config.php, main index php file, .htaccess file, functions.php of your theme, and suspicious user accounts with administrator role.
By personally reviewing key core WordPress files and settings, wp content folder, and important theme files, we ensure that no malware goes undetected.
Additional Scan via Sucuri SiteCheck
Sucuri SiteCheck scanner is a great online scanning tool for checking your WordPress website for known malware, viruses, blacklisting status, website errors, out-of-date software, and malicious code.
We perform an additional scan using Sucuri SiteCheck, to make sure no threats are overlooked and to provide an extra layer of verification.
Clean WordPress Malware
How to: Set Up Cloudflare for Your WordPress SiteAfter completing the scans, identifying the malware and security vulnerabilities, our technicians remove WordPress malware, repair affected files and WordPress database, fix the vulnerabilities, and provide a detailed report of the work done on your site.
By this stage, we’re confident your site is free of malware. However, if any security issues arise afterward, don’t hesitate to reach out for a follow-up check.
We also highly recommend using Cloudflare. Your site will be served much faster through their CDN and much more secure with their custom and managed WAF (web application firewall).
Cloudflare setup is included with all our WordPress support plans.
Google Search Console Guidance
If your site has recently been infected by malware, it may be flagged by Google, affecting your rankings and user trust.
In that case, you will see the famous red page saying: “The site ahead contains malware” or “Deceptive site ahead“, warning visitors that your site may be unsafe to browse.
Some malware infects your website by adding malicious content, such as thousands of subpages that promote their products or exploit your site’s domain authority through malicious backlinks.
We guide you through the steps in Google Search Console to request a re-evaluation, re-indexing, and remove malware warnings.
Purpose-built WordPress Support Platform
We’ve developed a purpose-built, easy-to-use WordPress support platform, where you can login to your admin area, add multiple sites, create tasks (support tickets), communicate directly with your assigned WordPress expert, and track your task’s progress online. Here’s how it works!
1. Request Malware Removal
2. Track Progress
Our task management system enables you to communicate directly and securely with our experts, while tracking the progress of every task in real-time, ensuring transparency & peace of mind.
3. Relax & Grab a Snack!
We’ll diligently work on your website and notify you once our work is complete. Just sit back, relax, and enjoy a snack while we handle the technical details.
Fixed pricing, no hidden fees
Our plans are simple and transparent. Fixed pricing, with no hidden fees.
Each plan clearly outlines the tasks included, so you always know exactly what to expect.
One-off Task
A single fix for a site.
- Malware removal
- WordPress migration
- Fix a Broken WordPress Site
- White screen of death
- Fatal error, Critical error
- Contact forms error (SMTP)
- WooCommerce Checkout Error
Care Plan
per month per site.
- WordPress maintenance
- Security & malware protection
- Plugin & theme updates
- Backups configuration
- Caching configuration
- Uptime monitoring
- Fix a Broken Site
- White screen of death
- Fatal error, Critical error
- Contact forms error (SMTP)
- WooCommerce Checkout Error
- Unlimited website tasks
- Speed optimization
Unlimited Plan
per month per site.
- WordPress maintenance
- Security & malware protection
- Plugin & theme updates
- Backups configuration
- Caching configuration
- Uptime monitoring
- Fix a Broken Site
- White screen of death
- Fatal error, Critical error
- Contact forms error (SMTP)
- WooCommerce Checkout Error
- Unlimited website tasks
- Speed optimization
Performance Plan
per month per site.
- WordPress maintenance
- Security & malware protection
- Plugin & theme updates
- Backups configuration
- Caching configuration
- Uptime monitoring
- Fix a Broken Site
- White screen of death
- Fatal error, Critical error
- Contact forms error (SMTP)
- WooCommerce Checkout Error
- Unlimited website tasks
- Speed optimization
WordPress Malware Removal FAQs
Why was my site attacked?
The attack is likely not aimed specifically at your site. Many websites use the same software, making them vulnerable to mass exploitation by hackers.
If you’re using a popular WordPress plugin with a security flaw, your site could be one of many affected in a widespread attack.
Hackers often target known vulnerabilities in widely-used plugins, knowing they can impact numerous sites at once.
This is why keeping your software and plugins updated is crucial to minimizing the risk of such attacks and malware infection.
Why does my site keep getting hacked?
If the issue persists, it’s likely you’re not addressing the root cause of the hack. This could be due to two main factors:
1. A vulnerability that continues to be exploited, such as an outdated plugin or theme.
2. Infected code that hasn’t been fully removed. Attackers sometimes exploit a vulnerability to create a backdoor, then wait months before using it to reintroduce malware onto your site.
Our team thoroughly scans for these backdoors to ensure they’re completely removed, preventing future infections.
Could my hosting provider causing this?
Hacks caused by vulnerabilities at hosting providers can stem from outdated web server software, weak configurations, or poor security practices.
Common issues include outdated PHP versions, misconfigured file permissions, and lack of web application firewall.
We can help you remedy them by setting up Cloudflare to enhance security, block malicious traffic, and provide an additional layer of protection against attacks like DDoS and brute force.
What makes WordPress a target for malware attacks?
WordPress is an open-source platform used by millions, making it a prime target for hackers.
Its widespread popularity means that cybercriminals often focus on finding vulnerabilities in its core code, plugins, and themes.
Additionally, the open-source nature of WordPress allows hackers to easily access and study its code, increasing the chances of discovering weaknesses to exploit.
How can I tell if my site has been compromised?
Malware on a WordPress site can show up in several ways. For example, visitors may encounter strange pop-up ads, redirects to suspicious websites, or slow loading times.
In some cases, the site may look fine, but behind the scenes, hackers might be collecting sensitive information, injecting hidden scripts, or sending spam emails from your site.
Other signs can include changes to your login credentials, unexpected content appearing on your pages, or even the sudden appearance of unfamiliar plugins or themes.
These hidden threats can affect your site’s performance and reputation without obvious signs.
Is it safe to attempt fixing my hacked site on my own?
While you could attempt to remove malware yourself, we strongly advise against it.
WordPress malware infection is often hidden deep within your website code, sometimes in places you wouldn’t expect.
It may involve code embedded in existing WordPress core files or new ones added by the attacker. This code is designed to be stealthy, making it challenging and time-consuming to locate.
Without the right expertise, it’s easy to miss something, leaving your site vulnerable to further damage.
If you’re determined to fix it on your own, read our ultimate guide on How to Remove Malware from Wordpress.
Can I just roll back to a recent backup?
If you have a backup, you can roll back to a previous version of your site. However, simply restoring the backup isn’t enough.
You must also identify and fix the vulnerability that allowed the hack to occur, or the same issue may resurface.
It’s important to note that some malware can remain dormant for days, weeks, or even months, only showing its effects after some time.
This makes it crucial to perform a thorough security audit and ensure your site is fully protected.
What do you need to begin the malware cleanup process?
We need your WordPress website admin credentials and access to your hosting account to start working on your site.
If for some reason you can’t access the WordPress dashboard, we can use PhpMyAdmin (WordPress database admin panel) in your hosting control panel to gain access.
Once we have the logins we need, you don’t need to stay at your computer. We’ll handle the rest and notify you when we have an update.
What We Promise
We don’t use contractors or outsource any of our work. Every WordPress fix and WordPress maintenance is handled by one of our qualified WordPress experts having at least 10 years of hands-on experience in WordPress development. We ensure that your issue is resolved thoroughly, reliably, and with the highest level of expertise—leaving you confident in the results and satisfied with our service.
Satisfaction Guaranteed
Quick Response
Safety First
We’ll create a full backup of your WordPress site before starting to work on it. This ensures a quick restore if needed.
Still Have Questions?
Feel free to reach out for personalized assistance. Our support team is here to help with any pre-sales questions you may have.