WP Fix Services and WordPress Support Plans

At WP Fix Fast, we manage, maintain, fix, secure, and optimize WordPress websites with utmost care.

Our expert team provides emergency WordPress support for all WordPress errors, fixes WP issues, assists with visual tweaks, and ensures your business website remains secure and runs smoothly.

View pricing options

We Fix WordPress Issues

Established in 2018, we’ve dedicated ourselves to providing round-the-clock WordPress support. WordPress powers 43% of the web and makes building a site easy—until plugin conflicts, WP fatal errors, PHP errors, or broken themes get in the way.

We fix WordPress websites fast and handle the tedious WordPress maintenance work with our WordPress support plans, enabling you to focus on your business. Every WordPress website we manage is…

Supported by our team of WordPress experts. You’ll work with skilled professionals in every step.

When you create a task at our customer portal, you can ensure that your support ticket will be directly replied by a WordPress expert, without any involvement of unqualified customer representatives. This ensures you receive the highest level of expertise and care for your WordPress website.

Expertly guided through onboarding tailored to you. Feel free to ask questions at any time.

We know how frustrating it can be to deal with chatbots these days. When you click the blue chat icon below, you’ll connect directly with a WordPress expert who can understand your issue and guide you with the right solution. From WordPress hosting to WordPress-related issues, feel free to get in touch!

Properly updated to the latest WordPress core, plugin, and theme versions.

We use one of the best WordPress backup plugins, UpdraftPlus Premium, to automatically create backups before any updates and perform the updates manually, ensuring that no WordPress, plugin, or theme update breaks your site. We also verify that all updates are compatible with your hosting provider’s latest PHP version.

Periodically audited to ensure your website is protected against malware attacks.

We proactively scan and conduct periodic audits to identify and resolve any potential WordPress issues, including security vulnerabilities, malware, or performance concerns. Our checks include WP Firewall rules (via the Wordfence plugin) to catch and block threats early. If we find anything that requires attention, we’ll fix the issue and inform you with a ticket.

Backed up daily for peace of mind.

We take full backups of your site and database daily and store them securely on our cloud storage. We retain your backups for the duration of your subscription, and within the limits of your plan’s backup disk space.

Monitored for uptime and configured to use caching.

Our team of skilled engineers monitor sites for uptime and perform speed tests for page load times and website speed issues. We ensure that your WordPress website has page cache and object cache configured.

Fixed pricing, no hidden fees

Our plans are simple and transparent. Fixed pricing, with no hidden fees.
Each plan clearly outlines the tasks included, so you always know exactly what to expect.

Monthly

Yearly

(Get 2 months free)

One-off Task

$59

A single fix for a site.

Malware removal
WordPress migration
Fix a Broken Site
White screen of death
Fatal error, Critical error
Contact forms error (SMTP)
WooCommerce Checkout Error

Care Plan

$39/mo$32^.50/mo

per month per site.

WordPress maintenance
Security & malware protection
Plugin & theme updates
Backups configuration
Caching configuration
Uptime monitoring
Fix a Broken Site
White screen of death
Fatal error, Critical error
Contact forms error (SMTP)
WooCommerce Checkout Error
Unlimited website tasks
Speed optimization

Unlimited Plan

$99/mo$82^.50/mo

per month per site.

WordPress maintenance
Security & malware protection
Plugin & theme updates
Backups configuration
Caching configuration
Uptime monitoring
Fix a Broken Site
White screen of death
Fatal error, Critical error
Contact forms error (SMTP)
WooCommerce Checkout Error
Unlimited website tasks
Speed optimization

Performance Plan

$189/mo$157^.50/mo

per month per site.

WordPress maintenance
Security & malware protection
Plugin & theme updates
Backups configuration
Caching configuration
Uptime monitoring
Fix a Broken Site
White screen of death
Fatal error, Critical error
Contact forms error (SMTP)
WooCommerce Checkout Error
Unlimited website tasks
Speed optimization

View our pricing page for detailed feature comparison.

How to get WordPress support?

Is your business website losing traffic due to WordPress related issues? You’ve come to the right place for reliable WordPress support and speed optimization. Our team of experts can scan your entire site to identify the root cause of the problem, resolve WordPress issues, and restore functionality with minimal downtime.

Register

Create an account at purpose-built, our easy-to-use WordPress support platform, where you can add your websites, create support tickets, track the status of your requests, communicate with our experts and manage your billing / subscription plans.

Add your websites

Whether you are an individual, or an agency, our platform allows you to add multiple sites and track the progress of their support tickets from a single, user-friendly dashboard.

Select the service type

We offer both one-time and ongoing WordPress technical support to keep your website secure, optimized, and running smoothly.

Create tasks and monitor their progress

A WordPress expert will be assigned to your support ticket immediately and will guide you through the entire process. Most WordPress issues are resolved within an hour.

💬 Still unsure?

Feel free to reach out to our dedicated support team for assistance with WordPress issues.

We’re here to answer your pre-sales questions, which might include: Troubleshooting WP forms, how to keep your site secure, WP feature enhancement, choosing the right hosting plan for your WordPress website, WP file permission issues, WP form styling, WP font loading optimization, WP frontend fixes for layout and CSS bugs, WP footer and header customization.

Featured Reviews

"Thoroughly Impressed"

I hired WP Fix Fast for my WordPress website improvements and was thoroughly impressed. They swiftly fixed bugs, integrated Google Analytics, and enhanced site speed through effective plugins. Communication was clear, and the project was delivered promptly. I highly recommend them for reliable and skilled web development! – datatale.com.au

Warren
Founder, DataTale

Trent
Founder, Songly

"Went Above and Beyond"

Ozgur @ WP Fix Fast is superb. So knowledgeable, helpful, friendly and communicates brilliantly. Went above and beyond to offer multiple suggestions and solutions. Also started working on the tasks immediately and didn’t stop. Completed the quick fixes perfectly, would highly recommend! Thank you again! – songly.com.au

"Absolute Pleasure to Work With"

WP Fix Fast was an absolute pleasure to work with, and their work is incredible! I’m so thankful to have found them; it’s rare to find quality WordPress developers, and they are among the best of the best! I could not recommend them more highly. Thank you for all your help, WP Fix Fast, and I look forward to working with you again. – sheisesther.com

Simone
Owner, She Is Esther

Tom
Director, TDC Services

"Quicker Than I Thought"

Ozgur was assigned to my task and he communicated with me through the whole service and provided emergency support. He was flexible, did an outstanding job and was much quicker than I thought. Also gave me some great advice on WP fonts integration. Definitely coming back for more WP fixes! – tdc.net.au

Frequently Asked Questions

Why choose WP Fix Fast over other WordPress support agencies or freelancers?

Every engineer on our expert team has more than 10 years of hands-on experience in solving WordPress issues.

We offer personalized WordPress support, unique to your website’s needs.

We not only fix immediate issues but also guide and inform you to prevent them from happening again.

Our customer portal makes it easy to create tasks (support tickets) for your websites, track their progresses, and view exactly what work has been done—all from your dashboard.

Do you only specialize in WordPress development, or can you provide support for other platforms like Squarespace, Shopify, or Wix?

At WP Fix Fast, we’re all about WordPress and WooCommerce. By focusing solely on these platforms, we can tackle any WordPress-related issue that comes our way. This specialization lets us offer personalized support and solutions that truly meet your needs.

What services are included in your WordPress maintenance plans?

All our subscription plans include WordPress maintenance services. These services include WordPress core updates, plugin and theme updates, PHP version upgrades (if necessary), daily backups securely stored in our cloud storage, uptime monitoring, site audits, and cache configuration.

What types of services are considered one-off tasks for WordPress?

One-off tasks include fixing specific issues on your WordPress site, such as a broken contact form, the white screen of death, removing malware infections, migrating your WordPress website to a different hosting provider, or resolving any other issue that disrupts your site’s functionality.

How can I get started with your services and communicate with your team?

We have a dedicated customer portal that allows you to manage all services and communications with us.

To get started, create an account, add your websites, choose a service type (one-off or subscription), and create and track the progress of your tasks.

You can also view exactly what work has been done on your websites, manage your subscriptions, and upgrade, downgrade, or cancel them.

Can I expect emergency assistance, and priority service with your WP premium support services?

Yes, we prioritize certain tasks as emergency support services. These include critical issues such as a hacked website that needs urgent malware removal, website downtime due to PHP fatal errors, hosting provider misconfigurations, DNS record issues, or other problems that require immediate attention.

With our wp priority service, you can ensure that your WordPress website will be back online with minimal downtime.

Can I buy WordPress maintenance as a one-time service?

No, you cannot purchase WordPress maintenance as a one-off task.

Our maintenance services are structured as ongoing subscriptions to ensure comprehensive and proactive care for your website.

This approach allows us to provide regular updates, backups, and monitoring, which are essential for maintaining the health and security of your site.

One-off tasks may not adequately address potential issues that could arise over time, so we encourage our clients to opt for a maintenance plan that offers consistent support and peace of mind.

You can cancel your monthly subscription at any time, no questions asked, giving you flexibility and control over your services.

What steps do you take to avoid downtime and protect the user experience during problem resolution?

We perform thorough diagnostics to identify the root-cause of the WordPress issues without disrupting your site’s functionality.

Additionally, we take automatic backups before any updates, allowing us to quickly restore your site if needed.

Throughout the process, we closely monitor your site to ensure it remains operational and keep you informed via our customer portal with timely updates.

What is average support resolve time?

The average support resolution time is typically within one hour for most common issues. However, this can vary depending on the complexity of the problem.

You can count on us to provide timely support, priority service, and keep you updated every step of the way. As we diagnose the issue, we’ll let you know what to expect in terms of resolution time.

Our top priority is getting your website back up and running smoothly as quickly as possible.

What if the WordPress issue can’t be fixed?

We will work diligently on your WordPress website until the issue is resolved and all error messages are cleared.

However, if for any reason, we can’t fix the issue, you will receive a full refund immediately.

We back all our services with a money-back guarantee, so you can have peace of mind knowing you’re covered.

Can I ask pre-sales questions before committing to your services?

Absolutely! We encourage you to reach out with any pre-sales questions you may have.

This helps us understand your unique requirements, allowing us to guide you more personally.

Feel free to contact us by submitting the form at our contact page or using the Live Chat.

What information do you need from me?

For most issues, we only need your WordPress admin username and password. In certain cases, we may also require access to your hosting account to change the PHP version or fix issues with the configuration files such as wp-config.php or .htaccess.